Travel Agent Test

When looking to fill a travel agent position, it's important to make sure that the candidate has the skills necessary to do the job. A travel agent skills test can help ensure that the candidate is a good fit for the position.

  • What is a travel agent skills test?

    A travel agent skills test evaluates whether an individual has the essential skills to be a successful travel agent. Comprised of a series of multiple choice and scenario-based questions, the test evaluates candidates on skills such as communication, interpersonal, and negotiation skills.

    The results gained from the test provide recruiters with a deeper understanding of a candidate's skill set, and how proficient an individual is in the skills needed to be a travel agent.

    Using the test as a pre-screening tool provides recruiters with an easy-to-administer and cost-effective way to shortlist their applicant pool to the most suitable candidates for the role.

Jump to a section on this page:

  1. What is a travel agent skills test?
  2. What are the benefits of using the travel agent skills test for pre-screening?
  3. How our test measures travel agent skills
  4. Travel Agent Test FAQs

Identify the best candidates and hire faster

Our pre-employment tests let you drill down to the best candidates at the click of a button.

  • Find those candidates who will excel in the role.

    Select the assessments that match the skills or behaviours for the position. You can test for software or coding competency, soft skills like teamwork, or personality traits, to be sure those who pass have high potential.

  • Reduce costs and time.

    No more laborious sifting of resumes or cover letters. Pick your ideal assessment mix, invite your applicants to take them, see the results in your dashboard. Get to the interview stage fast.

  • Eliminate bias.

    All your candidates take the assessments on a level playing field. Only their results determine whether they get shortlisted.

  • What are the benefits of using the travel agent skills test for pre-screening?

    When faced with a large volume of applicants, it is often difficult to determine objectively which candidates are proficient in the skills needed to be a travel agent. Candidates may state their level of experience, but as a recruiter, you want to be sure they have the skills required at the level necessary to succeed in your roles.

    Travel agents need strong interpersonal and communication skills when listening to clients to provide the best possible service. They need to meet the needs of their clients and understand their requirements, then research appropriate options. This requires good listening skills and strong negotiation skills with suppliers and clients.

    These skills are challenging to assess, especially when faced with candidates with similar experience levels. The travel agent test uses multiple-choice and scenario-based questions to evaluate candidates on the skills they will need to use daily in their role.

    The travel agent test enables recruiters to determine at an early stage of the recruitment process which applicants have these skills and how proficient they are in using them. This ensures that those candidates selected for the later stage of the process are suitable in terms of their skills and experience, leading to objective hiring decisions and recruitment of suitable candidates.

    Travel agents use skills that are needed by many similar professions. This makes the travel agent skills test a beneficial addition when recruiting for:

More Job Skills Tests

How our test measures travel agent skills

Test questions are designed to assess industry-specific technical skills, soft skills, aptitude and suitable personality dimensions. Our data-driven approach provides results that enable you to determine how suited is a candidate for the role.

Depending on the type of question, the format of the test may vary. Multiple-choice questions are used to measure aptitude, technical skills and soft skills, while agreement on a Likert scale assesses suitable personality dimensions. Skills tests ensure that candidates are being evaluated in a precise and impartial manner, their results demonstrating the true knowledge and potential of each test taker.

The characteristics required to be a travel agent were determined by looking at the skills and abilities listed in the US Department of Labor’s O*NET database, which collects data from professionals in various fields.

O*NET is the largest database of its kind, providing detailed information about occupations and the requirements for each role.

Our team of I/O psychologists and psychometrics worked closely with subject-matter experts to create an extensive question bank that can be used to test multiple candidates. We also conducted rigorous field testing with a representative sample of candidates to ensure that the questions were reliable and valid.

Test scores are averaged together to give an overall score. The average score is compared to other candidates' scores to ensure there is no bias toward certain candidates.

Our travel agent test is constantly updated and optimized to ensure the best experience and results.

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Validated

Predictor of job success

Picked provides evidence-based recommendations for tests to use for over 750 jobs. Our recommendation engine leverages data from the Occupational Information Network (O*NET) developed by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

  • Assessments

    A full suite of assessments

    Our platform comes with 12 tests across both foundation and advanced levels so they’re suitable for everyone. Including aptitude, behavioural and personality tests, you’ll have a full range of tests to help you find the candidates you’re seeking.

  • Analytics

    An array of candidate metrics

    For each of your candidates, you’ll be given a comprehensive report. Included will be all the metrics you need to build a detailed picture of each candidate and ensure you’re making the right hiring decisions.

“The platform is so simple to use. I had used competitor providers for over six years and will never go back. Fast, efficient and friendly!”
Greg Chambers, HR Business Partner, Littlefish Ltd
Greg Chambers, HR Business Partner, Littlefish Ltd

Travel Agent Test FAQs

What skills are required to be a travel agent?

The role of a travel agent is focused on understanding clients' needs and working with suppliers to ensure these are met. The position requires communication skills, particularly active listening. Interpersonal and decision making skills are also needed to enable travel agents to understand what their clients want and work out the best travel solution for them with suppliers.

How does the travel agent test assess candidates?

The travel agent test comprises a series of situational and multiple-choice questions. The questions in the test evaluate individuals on skills such as active listening, communication, and interpersonal skills, all skills essential for this role. Situational questions use scenarios that candidates will likely encounter when in the role.

Can I see what the test is like?

Yes, of course. You can try the test for free by signing up for a free trial.

Are these tests available in my plan?

We have a range of plans available. The difference between the plans is the number of test attempts permitted, not the type of tests. All our plans include our full test suite comprising all tests and all levels.

“An unbeatable service, impressive platform and fantastic value for money.”
Laurence Fishman, Partner, NLPCA
Laurence Fishman, Partner, NLPCA

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