Sales Associate Test

When looking to fill a sales associate position, it's important to make sure that the candidate has the skills necessary to do the job. A sales associate skills test can help ensure that the candidate is a good fit for the position.

  • What is a Sales Associate skills test?

    A sales associate test assesses whether an individual has the skills needed to succeed in this type of role.

    The sales associate test comprises a series of timed, multiple choice, and scenario-based questions that assess candidates on their ability to communicate with others, their interpersonal skills, and how adept they are at problem-solving.

    Employers most commonly use the test as a screening tool. The results aid employers in determining which candidates in an applicant pool demonstrate the essential skills and aptitudes needed to be a successful sales associate.

    When used in the early stages of the recruitment process, the test provides an efficient and cost-effective way of narrowing down an applicant pool to only the most suitable candidates.

Identify the best candidates and hire faster

Our pre-employment tests let you drill down to the best candidates at the click of a button.

  • Find those candidates who will excel in the role.

    Select the assessments that match the skills or behaviours for the position. You can test for software or coding competency, soft skills like teamwork, or personality traits, to be sure those who pass have high potential.

  • Reduce costs and time.

    No more laborious sifting of resumes or cover letters. Pick your ideal assessment mix, invite your applicants to take them, see the results in your dashboard. Get to the interview stage fast.

  • Eliminate bias.

    All your candidates take the assessments on a level playing field. Only their results determine whether they get shortlisted.

  • What are the benefits of using the Sales Associate skills test for pre-screening?

    To be effective in their role, sales associates need to possess several skills and abilities. These include strong interpersonal skills when dealing with clients, the ability to vary their communication style, and showing empathy for their clients' challenges. Sales associates also need to have problem-solving skills, be creative in their solutions while making rational decisions, and be adaptable according to the customers' needs.

    Evaluating these skills through a resume or interview alone can be challenging, especially when individuals state a similar skill level. Using questions designed to assess these skills, the sales associate test enables recruiters to practically assess candidates according to their skill level. The results can be used to determine which candidates in their applicant pool are the most suitable for the position.

    Those candidates that perform well in the test are likely to be suitable candidates for the position and can be progressed to the later stages of the recruitment process. Those that don't can be eliminated from the process. Using the results in this way helps make evidence-based decisions that lead to successful hiring decisions.

    Given the skills and aptitudes assessed in the sales associate test, the test would be a beneficial addition to the recruitment process for several roles, such as:

How our test measures sales associate skills

Test questions are designed to assess industry-specific technical skills, soft skills, aptitude and suitable personality dimensions. Our data-driven approach provides results that enable you to determine how suited a candidate is for the role.

Depending on the type of question, the format of the test may vary. Multiple-choice questions are used to measure aptitude, technical skills and soft skills, while agreement on a Likert scale assesses suitable personality dimensions. Skills tests ensure that candidates are being evaluated in a precise and impartial manner, their results demonstrating the true knowledge and potential of each test taker.

The characteristics required to become a sales associate were determined by looking at the skills and abilities listed in the US Department of Labor's O*NET database, which collects data from professionals in various fields.

O*NET is the largest database of its kind, providing detailed information about occupations and the requirements for each role.

Our team of I/O psychologists and psychometrics worked closely with subject-matter experts to create an extensive question bank that can be used to test multiple candidates. We also conducted rigorous field testing with a representative sample of candidates to ensure that the questions were reliable and valid.

Test scores are averaged together to give an overall score. The average score is compared to other candidates' scores to ensure there is no bias towards certain candidates.

Our sales associate test is constantly updated and optimised to ensure the best experience and results.

Validated

Predictor of job success

Picked provides evidence-based recommendations for tests to use for over 750 jobs. Our recommendation engine leverages data from the Occupational Information Network (O*NET) developed by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).
  • Assessments

    A full suite of assessments

    Our platform comes with 12 tests across both foundation and advanced levels so they’re suitable for everyone. Including aptitude, behavioural and personality tests, you’ll have a full range of tests to help you find the candidates you’re seeking.

  • Analytics

    An array of candidate metrics

    For each of your candidates, you’ll be given a comprehensive report. Included will be all the metrics you need to build a detailed picture of each candidate and ensure you’re making the right hiring decisions.

“The platform is so simple to use. I had used competitor providers for over six years and will never go back. Fast, efficient and friendly!”
Greg Chambers, HR Business Partner, Littlefish Ltd
Greg Chambers, HR Business Partner, Littlefish Ltd

Sales Associate Test FAQs

What makes a successful sales associate?

Successful sales associates draw on several skills and abilities. These include a focus on delivering the highest level of customer service, adaptability, and strong interpersonal skills. The ability to think creatively, understand their products and solve problems are key attributes that help sales associates excel in their roles.

Do sales associates work on commission?

The remuneration package for a sales associate depends on the organization and sector they work in. Some organizations offer a base salary plus commission. Others may provide a commission-only structure. When looking for roles as a sales associate, it is important to consider the remuneration package and benefits offered before applying.

Can I see what the test is like?

Yes, of course. You can try the test for free by signing up for a free trial.

Are these tests available in my plan?

We have a range of plans available. The difference between the plans is the number of test attempts permitted, not the type of tests. All our plans include our full test suite comprising all tests and all levels.

“An unbeatable service, impressive platform and fantastic value for money.”
Laurence Fishman, Partner, NLPCA
Laurence Fishman, Partner, NLPCA

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