Civil Service Clerk Test

When looking to fill a civil service clerk position, it's important to make sure that the candidate has the skills necessary to do the job. A civil service clerk skills test can help ensure that the candidate is a good fit for the position.

  • What is a civil service clerk skills test?

    The civil service clerk skills test is a pre-employment assessment that can be used as a part of the recruitment process to check the level of skill and aptitude that a candidate has, relevant to the requirements of the role of a civil service clerk.

    As part of a thorough recruitment process, the civil service skills test is structured to ask the same questions of all applicants, and it is a simple online assessment that features multiple choice questions based on the specific knowledge, experience, and soft skills that are essential to success.

    For the recruitment team, the results of this assessment can be used as quantitative data that shows which candidates have demonstrated the right level of skills and aptitudes that are going to be needed in the role.

Jump to a section on this page:

  1. What is a civil service clerk skills test?
  2. What are the benefits of using the civil service clerk skills test for pre-screening?
  3. How our test measures civil service clerk skills
  4. Civil Service Clerk Test FAQs

Identify the best candidates and hire faster

Our pre-employment tests let you drill down to the best candidates at the click of a button.

  • Find those candidates who will excel in the role.

    Select the assessments that match the skills or behaviours for the position. You can test for software or coding competency, soft skills like teamwork, or personality traits, to be sure those who pass have high potential.

  • Reduce costs and time.

    No more laborious sifting of resumes or cover letters. Pick your ideal assessment mix, invite your applicants to take them, see the results in your dashboard. Get to the interview stage fast.

  • Eliminate bias.

    All your candidates take the assessments on a level playing field. Only their results determine whether they get shortlisted.

  • What are the benefits of using the civil service clerk skills test for pre-screening?

    A civil service clerk is often the first point of contact with the public, and they work with other civil service employees to assist with policies.

    Civil service clerks perform a wide range of daily duties, including handling inquiries from the public, conducting research, and dealing with complaints. They process benefit payments, update computerized and paper-based records as well as perform other administrative tasks.

    For the recruitment team, finding the right candidates for a role like this means looking deeper than the information that can be gleaned from a resume or an application form - and when a civil service clerk does not require any sort of formal qualifications it is difficult to decide on the criteria for a paper sift.

    The civil service clerk skills test takes some of the pressure off the recruitment team. Usually used just after the paper sift, the test can be administered to a large number of candidates at the same time, and they complete the assessment online via an email link.

    Once they have completed the test, the results are available for the recruiters to use so that they have unbiased and reliable data about which candidates have demonstrated the right level of skill and aptitude, as well as the ability to apply their knowledge to work situations that a civil service clerk might come across.

    These skills include a good eye for detail, teamwork, administrative skills, and computer knowledge. A good civil service clerk is sensitive, understanding, and compassionate, and they are competent at negotiation and dealing with stressful situations. Communication, both verbal and written, is very important in a customer-facing role like a civil service clerk.

    With the results of the civil service clerk test, the recruitment team can choose only the candidates who have demonstrated the right levels of skill to be successful to take further in the recruitment process.

    The civil service clerk test would also be suitable when hiring a clerical assistant, or any role where support is provided to executives or other professionals such as:

How our test measures civil service clerk skills

Test questions are designed to assess industry-specific technical skills, soft skills, aptitude, and suitable personality dimensions. Our data-driven approach provides results that enable you to determine how suited is a candidate for the role.

Depending on the type of question, the format of the test may vary. Multiple-choice questions are used to measure aptitude, technical skills, and soft skills, while agreement on a Likert scale assesses suitable personality dimensions. Skills tests ensure that candidates are being evaluated in a precise and impartial manner, their results demonstrating the true knowledge and potential of each test taker.

The characteristics required to be a civil service clerk were determined by looking at the skills and abilities listed in the US Department of Labor’s O*NET database, which collects data from professionals in various fields.

O*NET is the largest database of its kind, providing detailed information about occupations and the requirements for each role.

Our team of I/O psychologists and psychometrics worked closely with subject-matter experts to create an extensive question bank that can be used to test multiple candidates. We also conducted rigorous field testing with a representative sample of candidates to ensure that the questions were reliable and valid.

Test scores are averaged together to give an overall score. The average score is compared to other candidates' scores to ensure there is no bias toward certain candidates.

Our civil service clerk test is constantly updated and optimized to ensure the best experience and results.

Try for free

Validated

Predictor of job success

Picked provides evidence-based recommendations for tests to use for over 750 jobs. Our recommendation engine leverages data from the Occupational Information Network (O*NET) developed by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

  • Assessments

    A full suite of assessments

    Our platform comes with 12 tests across both foundation and advanced levels so they’re suitable for everyone. Including aptitude, behavioural and personality tests, you’ll have a full range of tests to help you find the candidates you’re seeking.

  • Analytics

    An array of candidate metrics

    For each of your candidates, you’ll be given a comprehensive report. Included will be all the metrics you need to build a detailed picture of each candidate and ensure you’re making the right hiring decisions.

“The platform is so simple to use. I had used competitor providers for over six years and will never go back. Fast, efficient and friendly!”
Greg Chambers, HR Business Partner, Littlefish Ltd
Greg Chambers, HR Business Partner, Littlefish Ltd

Civil Service Clerk Test FAQs

What software and programs should a civil service clerk know how to use?

Civil service clerks should have a good working knowledge of computer programs that are used in general office work, such as word processing software, email programs, and database creation. More specific civil service software will be something that is learned on the job.

What qualifications are required to be a civil service clerk?

Civil service clerk does not require any formal qualifications, but they are expected to have achieved good grades in basic education. Some roles offer apprenticeships, which are a great way to earn a recognized qualification while doing the job (and getting paid for it).

Can I see what the test is like?

Yes, of course. You can try the test for free by signing up for a free trial.

Are these tests available in my plan?

We have a range of plans available. The difference between the plans is the number of test attempts permitted, not the type of tests. All our plans include our full test suite comprising all tests and all levels.

“An unbeatable service, impressive platform and fantastic value for money.”
Laurence Fishman, Partner, NLPCA
Laurence Fishman, Partner, NLPCA

Ready to try Test Candidates?

Compare your next great hires today

Try for free