| I welcome feedback on my performance from others | | | | | |
| I find it easy to get my own point of view across to others | | | | | |
| I love hearing people talk about themselves | | | | | |
| I adapt easily to change | | | | | |
| I enjoy convincing others to change their mind | | | | | |
| I tend to be quite a relaxed person | | | | | |
| I am happiest when I know I have provided good service to others | | | | | |
| I feel assured that I can do what is expected of me | | | | | |
| I see the funny side when people laugh at my expense | | | | | |
| I am quick to adapt to new circumstances | | | | | |
| I am usually successful defending my own viewpoint | | | | | |
| I quickly pick up on others' feelings and emotions | | | | | |
| I believe I deserve the success I have had | | | | | |
| If I see someone needs help I try to do all I can for them | | | | | |
| I will adjust my thinking when faced with new information | | | | | |